Customers message a number they already have saved. An AI assistant takes it from there — reads what you actually offer, handles the back-and-forth, confirms the booking or order. No app to download, no third-party platform standing between you and your customer.
Starting with restaurants — currently piloting with independent restaurants in London
Delivery apps, booking marketplaces
WhatsApp-native ordering & bookings
No new hardware, no till integration to negotiate. Just a WhatsApp number and what you offer.
Menu, service list, price list — whatever your business runs on. Add it through a simple dashboard and it powers every location.
A QR code on the table, counter or receipt opens WhatsApp straight to your number. The assistant reads what you actually offer — never invents an item or a price — and asks what it needs to.
Confirmed orders show up ready to action, with the full conversation kept for reference — nothing is guessed or lost in translation.
The underlying platform isn't restaurant-specific: it's locations, availability, staff and WhatsApp conversations. We're starting with independent restaurants because that's where the first real pilot is — the same platform fits any business that takes orders or bookings from customers.
Menu ordering, table QR codes, collection & eat-in.
Live in pilotAppointment slots and service bookings, taken the same way.
Coming nextJob requests and quotes, handled as a WhatsApp conversation.
Coming nextIf it involves a customer messaging you to arrange something, PingSorted can run it.
Get in touchWhatsApp ordering is the front door — underneath it is the same operations platform your team runs on daily.
An assistant that only ever quotes what you actually offer and its real prices — clarifies ambiguous requests instead of guessing, and hands off to a human when it should.
Every site with its own address, service types and opening hours — set holiday exceptions once, everywhere it matters honours them automatically.
Categories, items, variants and options — a menu today, a service & price list tomorrow. One catalogue every location can override for its own availability.
Generate secure, per-table (or per-counter, per-till) QR codes in bulk. Each one resolves straight into the right WhatsApp conversation.
Invite your team with the right role for their job — location manager, catalogue manager, viewer — so everyone sees exactly what they need and nothing they don't.
A full, auditable trail of every order, change and login — built in from day one.
Coming soonPingSorted is in active pilot with independent restaurants right now, with other service businesses next. We'd rather show you exactly what's built today than promise something that isn't — get in touch and we'll walk you through it directly.
No. If they have WhatsApp — which almost everyone in the UK already does — they can order or book. Scanning a QR code or tapping a link opens a chat with your business directly.
No — restaurants are where we're starting, since that's our current pilot. The underlying platform is built around locations, availability, staff and WhatsApp conversations, not menus specifically, so it extends naturally to salons, clinics, repair services and other appointment- or order-based businesses.
No — it only ever works from your actual, live catalogue and prices. If it can't confidently match what a customer's asking for, it asks a clarifying question rather than guessing.
WhatsApp's own messaging fees are a few pence per conversation, paid by the business — never your customers, who message for free exactly like texting a friend.
Yes — locations, hours, and catalogue availability are all managed per site from one account, with staff access scoped to the locations they actually work at.
Tell us a bit about what you do and we'll set up a pilot conversation — no commitment, no sales pitch.